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Quality Technician

Role Name: Quality Technician

Location: Huntingdon with some travel to Cambridge as required

Department: Operations

 


About Xaar

Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine.

For more information, visit www.xaar.com.


Xaar Values:

Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour.

Creative – we push the boundaries of what’s possible

Collaborative – everyone is a partner; we help each other freely and willingly

Innovative – we always strive to constantly improve

Integrity – we deliver on our promises

Passion – we care about our technology, our products, our partners and each other

 

Purpose of Role

To provide front line oversight and execution of Quick Response Quality Control (QRQC) strategy and to support business wide quality improvements

 

Reporting Relationships:

Operations Quality Manager

 

Key Accountabilities:

  • Executing QRQC audits & inspections to identify product quality improvement opportunities
  • Working with Production / Process Engineering teams to implement containment and corrective actions
  • Actively inputting into Tier 1 / 2 briefings and providing product quality feedback
  • Support operations teams with problem solving and 8D investigations

 

Key challenges:

  • Highlighting product quality issues and escalating to correct level with appropriate tool
  • Communicating quality issues to both the shop floor and to senior management
  • Supporting implementation of effective containment actions
  • Driving relevant people / departments to determine root causes of problems and effective corrective / preventative actions
  • Provide training to production teams on quality processes
  • Building and maintaining trust and good rapport with key stakeholder whilst simultaneously helping to drive accountability

 

Key Internal Relationships:

Production operators, Production Supervisors and Team Leaders, Quality Engineers, Supplier Quality engineers, Process Engineering, Equipment Engineering, Facilities Engineering

 

Person Specification:

  • Focussed with strong attention to detail
  • Determined to improve products & process
  • Desire and drive to improve themselves
  • A positive outlook and active willingness to learn
  • Willingness to actively challenge others and drive accountability
  • Strong written and verbal communication skills with appreciation of active listening

 

Experience of;

Essential:

  • High-value, high-tech manufacturing
  • Handling / Processing of sensitive electronics
  • Detailed product inspection against documented standards
  • Use of microscopic inspection equipment
  • Delivering communications to groups / teams
  • MS Office (Excel, Powerpoint, Word)

Desirable:

  • Deployment and use of problem solving methodologies
  • Understanding of Inkjet printing (desirable)
  • Auditing processes
  • Issue management systems
  • Quality systems
  • ISO & BSI Standards