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Technician - Waveform - China

Level: IC2

Reporting To: Head of Customer Support

Department: Field Applications

Location: China

About Xaar

Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine.

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About the Role

Purpose of Role:

The primary purpose of this role is to use established processes to develop and optimise waveforms for customer inks and applications.  Work must be carried out diligently in accordance with best practice to produce quality data on a tight timeline. 

Secondary purposes are to provide waveform development support for R&D activities during New Product Development (NPD) projects and Operations activities for production.

Reporting Relationships:

  • Reports to: Head of Customer Support.
  • Line management responsibility: none.

Key Accountabilities:

  • Operate relevant equipment and software (Drop-watcher, Ink Supply Systems etc) in order to develop and optimise waveforms.
  • Gather test data on waveform development and validation activities and present findings to the test requestor.
  • WriteTest Reports
  • Provide customer support when required.
  • Process improvement and adherence to H&S standards and operating procedures.

Key challenges:

  • Developing a core understanding of the fundamental operating principals of inkjet, drive electronics, ink systems and printing practices.
  • Managing time and balancing priorities, sometimes conflicting.
  • Being able to deal with problems rationally and methodically.
  • Generating high quality output; waveform and documentation, in a tight timescale.
  • Setting up work with the most appropriate hardware for the application.
  • Over time, building an in depth understanding of waveform development and ink characteristics.

Key Internal Relationships:

  • Waveform development team.
  • Local FAE & commercial team
  • Project Leads.
  • Team Leads (Actuator & Mechanical, Electronics & Software, Inks & Materials, Print Performance, Product Validation).

Person Specification:

  • Methodical approach, demonstrating attention to detail.
  • Good communication and interpersonal skills.
  • Effective team worker.
  • Problem solving skills.
  • Ability to present data in different formats.
  • Ability to follow defined processes.

Experience of:

  • A good grounding in Maths and Physics – ideally to A-Level standard or equivalent.
  • A good command of English.
  • Experience of following instructions and guidance.
  • Computer literate. Microsoft Office/Excel.
  • Experience of product verification and validation (ideal but not essential).

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