Quality Systems Manager

Level: IC4

Department: Operations

Reports to: Chief Operating Officer

Location: Huntingdon

Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine.

For more information, visit www.xaar.com.

Purpose of Role

To provide leadership and expertise in order to implement and maintain suitable quality management systems across the business.

Scale

Freedom to make decisions

Freedom to architect the quality management system across Xaar UK within the bounds of ISO certification
Influences and advises the organisational functions on the deployment actions of the Quality Management System

Complexity

Managing different stakeholders, internally and externally, requiring strong persuasion and negotiation skills
Work across different sites and cultures
Driving business systems improvements across different business areas with varying workloads and priorities

Planning horizon

Delivery of annual Quality Management System goals and improvements to achieve continued certification
Accountability for a 3 year plan aligned with business objectives

Key Accountabilities

On a typical day you’ll be expected to:

Develop, maintain and integrate quality management systems that ensure adherence to established quality standards appropriate to products manufactured and developed by Xaar including ISO9001, ISO14001
Provision of technical expertise and leadership in the improvement and maintenance of quality management systems
The management, facilitation and supervision of internal and external quality audits
To support a culture of and maintain a programme of continuous improvement of the management systems
To be familiar with regulatory affairs and ensure that quality policy and procedures comply with external regulations and standards
To train colleagues as required in systems and processes
To analyse and report on key metrics and raise any concerns to the Executive team and others with proposed actions for improvement
To budget and control the costs of quality management

About you

Knowledge, experience and qualifications:

List key requirements of the position including knowledge, skills, abilities, and qualifications.

Degree or equivalent in appropriate discipline (engineering, science or business)
Qualification in Quality Auditing
Significant exposure and practice in a manufacturing business
Proven experience in the implementation and management of Quality Systems within manufacturing with a track record of successful implementation and results
Strong understanding of high quality New Product Introduction processes and the importance of the R&D/Manufacturing interface
Experienced in continuous improvement, closed loop problem solving and team leadership techniques
A technical understanding of developing technologies appropriate to the business

Skills & behaviours:

Hands-on leadership style and ability to influence at all levels
Ability to manage stakeholders across the business
Work collaboratively to implement systems and process appropriate to the needs of both the business and the standards
High levels of tenacity
Able communicator and motivator
Strong delegation and follow-up skills
High energy profile and resilient
Ability to be a team player as well as a team leader
Ability to manage multiple projects and deliverables in a timely fashion